FAQ
SHIPPING:

We offer complimentary shipping throughout the USA via USPS. Shipping confirmations are sent to the email address provided.

ORDER PROCESSING:
We process orders within the following time frames.

Skin Care:48 - 72 hours
Body Care:48 - 72 hours
Candles:  Wax melts are shipped within 24-48 hours and Diamond Lamps are shipping within a 14 business days.

If there is a delay in shipping a Concierge representative will contact you.

DAMAGES:
In the event your order us damaged during shipping please send an email of your damaged product and your order number to concierge@getskinchampagne.com

RETURNS: 
Your satisfaction is our #1 priority and If you are unhappy with your purchase we offer complimentary returns within 30 days of purchase. Email honey@getskinchampagne.com with our order number and reason for return and we will handle the rest. 
Where are the products made? 
We do everything in house, our products are formulated, packed and shipped from our manufacturing facility in Las Vegas, NV.

Do you perform animal testing?
No, we are a proud cruelty free business. We test all of our products on ourselves.

Are your products vegan?
All except Blue Caviar products and if you don't use honey skip the Mimosa Mask and Meringue Body Butter. 

Have more questions? We'd love to hear from you.

Call or text us at 702-913-6136
Email us at Concierge@getskinchampagne.com